New York Public Library in the 21st Century

(Image courtesy of the New York Public Library)#LetMeLibrarianThatForYou

        Before Twitter became a tool for libraries, before the Internet to search for any answer, the New York Public Library (NYPL) was it’s own Google for the community. The NYPL had it’s own inquiry box titled: Interesting Reference Questions (IRQ), where any patron could put in a question via in person, telephone, or mail, and eventually when time was available, they would reply and placed it in a common reference area for all to read.
Fast forward many decades now to the 21st century, the NYPL has moved these inquiries to various social media sites such as Twitter and Instragram, where on Twitter at @nypl there are over 388k followers and on Instagram at @nypl there are over 74k followers. More recently, NYPL has created a new trending term #LetMeLibrarianThatForYou where they have dug up these inquiries from their archives and reposted it for the public to see.
Now the speed and impact information has now on the community through social media has never been so powerful as before. As it states on NYPL’s Twitter, “Got a question? Send us a tweet, text us at 66746, or call 917-ASK-NYPL.” This adoption of social media makes it now that even I here in Los Angeles can ask a librarian a question on the other side of the coast in New York without the need of The Pony Express or a telegram. This is the future, and now any library can share it’s events, thoughts, and books to read as a way to promote their service to the local people.
NYPL since the creation of it’s Twitter account has helped start many hashtag trends on the Internet to spread the word. Some include #ireadeverywhere, where the purpose is to post your favorite reading spots as a way to help others in an inspiring way to read and go on a fun journey in the process. Also a few include #literarymarchmadness which is like March Madness but authors and books are placed in tournament brackets for a yearly winner of literally supremacy. #Bookface & #BookFaceFriday have been used to promote their collection by covering apart of the person’s face with a book to make it look like they are apart of the cover. And other popular hashtags have been used on Instagram and Twitter as a common way to connect to other users, #publiclibrarypride, #libraryfun, #bibliophile, and simply #libraries.


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